Will I be notified when my webhooks are failing?
Yes, Digio makes periodic attempts on non 200 http responses. First email is sent to the registered account email, if the webhook is failing since the last 1 hour. If any failure is observed, subsequent attempts are made after 5 minutes, 10 minutes, 15 minutes, 30 minutes (total 1 hour and first mail is triggered) and post that every 1 hour upto 24 hours. If any success is observed during these attempts, regular flow is restored.
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Will I be notified when my webhooks are disabled ?
Yes, If the webhook endpoint is returning a non 200 response for more than 24 hours, webhook account is disabled and a Webhook disable email is sent to the registered email id. Sample email -
For the period my webhooks were disabled, will I still be receiving the old webhook events or events created within this duration when my webhooks are enabled again?
Yes, webhook events are queued and processed separately when webhook endpoint is working.
What are webhooks and how can I enable them?
Digio webhooks can be used for receiving server to server events, by providing an HTTP based endpoint, where Digio keeps publishing the events. You can enable webhooks from your enterprise dashboard - profile section. Navigate to the profile section ...
My endpoint is different for each type of webhook and only one type of event is throwing error, will other events also be stopped when webhooks are disabled?
Yes, the queue is maintained at account level. While endpoints can be different but any failure impacts all types of events
I recently started using a new Service of Digio, but not receiving webhooks for this one while I am receiving proper webhooks for existing services.
Webhooks are enabled at event/service level. If you started using a new service, for example you were using NACH mandate registration webhooks, now started using NACH Debits as well you can login to Enterprise Dashboard and enable relevant webhooks.