What is the usual delay for receiving a webhook ?

• Related Articles

• I am not able to identify why my webhook is failing, is there a way to find out what error Digio is receiving while hitting my webhook?

  Yes. When an email notification is sent about webhook failure, it contains HTTP Error code, Error message received and The Entity id (eg. Document id or Mandate id) for which the webhook attempt is continuously failing.

• For the period my webhooks were disabled, will I still be receiving the old webhook events or events created within this duration when my webhooks are enabled again?

  Yes, webhook events are queued and processed separately when webhook endpoint is working.

• My webhook endpoint keeps getting disabled due to various reasons, any best practices should I follow?

  Do not execute business logic while receiving webhooks. Even if you execute, make sure a 200 response is returned always. For example an entity not found in your database (due to data archival), or state change of an object where this webhook is not ...

• Can webhook Endpoints be different for Sandbox or Production?

  Yes. Both Sandbox and Production are independent environments, hence the webhook account is separate for each.

• I want to update my webhook secret key. How can I do that ?

  Go to profile section of Enterprise Dashboard and update the secret key from the webhook section.