How to monitor mandate registration using mandate analytics feature?
To generate a report, a Bank and date range (automatically set to 7 days) has to be selected and the ‘Generate’ button clicked. If any data is present, upto two tables are shown which represent the following information:
The two tables represent data for API Mandates (eSign, NetBanking + Debit Card) and Physical Mandates, respectively.
The tables show data for each day in a 7 day date range.
‘Total’ is the total no. of API or Physical Mandates shared by Digio with the selected Bank on the given date.
Under ACK (acknowledgement shared by Bank):
‘Pending’ denotes the number of mandates for which ACK is still to be received.
‘Overdue’ denotes the number of mandates for which ACK is still to be received and the TAT is over.
‘Failed’ denotes the number of mandates failed to be registered at the Sponsor Bank level due to a discrepancy in the mandate.
Under RES (response file shared by Bank):
‘Received’ denotes the number of Mandates for which the RES has been received.
‘Pending’ denotes the number of mandates for which RES is still to be received.
‘Overdue’ denotes the number of mandates for which RES is still to be received and the TAT is over.
‘Failed’ denotes the number of mandates failed to be registered at the Destination Bank level due to a discrepancy in the mandate.
If a column/section is missing from a table, it means that the Bank does not return that data at all. E.g. certain banks do not give an ACK for API mandate but give an RES directly.
Related Articles
How to monitor mandate registration using the mandate MIS?
First let’s understand mandate lifecycle and states All Mandates (These Can be classified into 3 Authentication States) Partial AuthFail Signed (Represents all authenticated mandates irrespective to further lifecycle status. These can be further ...How can I monitor my mandate registration & debit status?
Three ways mandate registration & debit status can be monitored - a - Webhooks. (Data proactively updated at your end) b - Digio Dashboards (Individual entity level real time status can be seen) c - Digio MIS (Separate MIS can be downloaded upto 30 ...How does user authentication happen using API mandate?
An authentication is triggered via Digio link sent over SMS/Email or SDK trigger using eNACH id and identifier provided by Digio. In both cases below screens open - NPCI then redirects the Customer to the Destination Bank’s NetBanking or to a Debit ...How can I reconcile my debits using the Debit Analytics feature?
Below tables can be found under the Analytics section of the Presentation section. Payments Analytics: This table shows the number of successful, failed and delayed presentations for each day in a 7-day range. The next two tables show debit data ...How does the mandate registration process happen?
Steps 3 Mandate Variants API eNACH (Debit Card & Net Banking) PHYSICAL NACH eSIGN eNACH 1 - Sponsor bank profile creation Via Digio Dashboard (One time activity) Via Digio Dashboard (One time activity) Via Digio Dashboard (One time activity) 2 - ...